Book base FAQ

What are your store hours?
Our store hours are Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and we are closed on Sundays.

Do you offer home delivery?

Currently, we do not offer home delivery. However, you can order online and pick up your books at our store.

Can I return or exchange books?
Yes, we accept returns and exchanges within 14 days of purchase, provided that the books are in new and unused condition with the original receipt.

Do you sell e-books or digital content?
At this time, we specialize in physical books and do not offer e-books or digital content.

What should I do if I have a complaint or issue?
We take customer feedback seriously. If you have a complaint or issue, please speak to a staff member in-store, or contact us through our website, and we will address your concerns promptly.

Can I suggest a book for your store to carry?
Absolutely! We welcome suggestions from our customers. Please share your recommendations with our staff or submit them via our website.